Key Account Manager – B2B Fleet Card & CRT Sales (Coastal)

• Management of strategic key accounts, responsible for relationship and retention strategy of platinum client base.
• Positioned as a strategic partner and trusted advisor, establishing new opportunities and solving for client needs.
• Collaborate with internal and external stakeholders to solve client needs and develop bespoke solutions that meet client requirements
• Responsible for strategic partners and alliances, conduct regular business reviews, quarterly business steerco’s and engage at decision-maker level
• Develop and sustain solid relationships with key clients of financial importance
• Lead the negotiation of contracts with key clients and complex structures
• Addressing and resolving key client complaints
• Act as a main contact between key clients and internal stakeholders
• Compiling reports that meet client needs
• Developing a thorough understanding of client needs and fulfilment of needs Identifying new markets, segments and industries that B2B Fleet and CRT will be successful in
• Represent the business at external functions, presentations and fleet-related events
• Collect market-related information and competitor information Increase share of wallet and drive new volumes, profitable growth and monitor leakage
• Identify remedial actions to retain and protect client and volume base
• Responsible for due diligence and corporate governance.
• Create a target customer strategy, proper customer segmentation, and a value proposition.
• Identify risks to the business and implement controls to mitigate risks.
• Drives the new business and business development strategy

Professional Qualification and Certifications:

• Bachelor’s Degree or Diploma in Sales and Marketing

Work Experience:

• Minimum of 7 years sales experience in front-line sales role and Key Account Manager role

Knowledge and skills:

• Requires a range of skills from closing sales and nurturing relationships to strategic planning and cross-functional leadership
• Ability to profile customers and well disposition to decision makers
• Ability to target customers with the best return on investment
• Decisiveness and ability to execute on a plan
• Ability to execute on the Fleet B2B and CRT strategy
• Strategic outlook
• Data-driven mindset
• Excellent communication skills
• Adaptability
• Developing relationships
• Project management
• Listening skills and empathy
• Builds and increases trust
• Develops consistent and repeatable new business
• Meets growth and retention goals
• Creates long and sustainable relationships
• Service and sales-oriented
• Understanding the sales process , identifying upsell opportunities and effectively closely dealing
• Collaboration and engaging external stakeholders, JV’s alliances, and Partners in the client solution
• Developing strong sales pipeline